New People: Accessibility
We offer these accommodations at New People Cinema
- Prioritized service at the box office!
- New People Cinema is service dog-friendly at all times.
- We have wheelchair accessible restrooms.
For questions or accommodations, please email [email protected]. If you would like to request ASL interpretation for a film introduction and/or Q&A session, requests must be received within three weeks of the date of the screening, and we will do our very best to provide an interpreter.
Arriving at New People Cinema
It is semi-easy to navigate the surrounding area. New People is on a fairly smooth road with a slight grade, and there is no grade as one enters the building, it’s level with the sidewalk. There is a loading zone in front of the theater for curb drop-off. The sidewalks are fairly smooth, and the curbs have cuts for easier mobility whether you’re on wheels or foot.
The cinema is located in the basement of the New People building and can be accessed by elevator or stairs.
The lower part of the theater (60ish seats) has no steps and only ramps. The back half of the theater is accessed by stairs.
Wheelchair and ADA Seating
All ADA seats are marked with blue icons. There are 4 wheelchair spots with reserved ADA companion seats next to them, as well as 12 removable folding chairs that can accommodate wheelchair users and companion seating. The outside armrests of these two companion seats can be lifted. Additional semi-ambulatory seats with liftable armrests are on the aisles and marked with blue and white insignia.
To request a complimentary ticket for ADA companions/caretakers please email [email protected].
Bathrooms
Adjacent to the theater, there are two restrooms (Men and Women) with wheelchair-accessible stalls on the basement floor.
Closed Caption and Assistive Listening Devices
New People has four assistive listening and two captioning devices for those who need them. We have comfortable headphones that increase the audio volume for all movies, and with select screenings, offer a descriptive audio track. Patrons can also request a closed captioning device (pictured above) that provides captions of film audio, available at select screenings. The receiver is attached to an angled flex-arm with a base and built-in cup holder that screws into the theater seat arm’s cup holder. The receiver has a screen that displays text for the patron.
If you want to use one of these devices, just ask a New People Cinema staffer!
To see what upcoming screenings have audio descriptions, or closed captioning options, please look on our website, newsletter, or on the show time sign posted in the box office window for these icons:
Shows with these technologies will be marked with these symbols on individual film pages.
We also offer open caption screenings when available – please check an individual film’s page to see if there’s an upcoming open caption screening!
Accessibility is hugely important to us at The Roxie. We strive to offer as many accessible screenings and films as possible, but this is unfortunately an area where our industry has yet to make these features mandatory, or even widely available. We make a point of requesting films have captions and assistive listening features from their filmmakers and distributors to demonstrate the need for said features, in the hopes that continued pressure from exhibitors like us might help lead to meaningful change.
We are deeply appreciative of feedback from our community, so if you have thoughts or suggestions on accessibility issues at our theater, you can email us at [email protected] You can also call the theater and inquire: 415.431.3611 for the main office (only during regular business hours, 10am to 5pm Monday through Friday) or 415.864.2767 for the box office.
Please see section 9 for more information on the captioning rule: https://www.ada.gov/regs2016/movie_captioning_qa.html